CREATIVE
COMMS &
CAMPAIGNS
See more case studies below
I'm Jess
But you already know that...
Over the last 10 years, I’ve worked in-house across non-profit, regulated, and utility sectors, leading customer communications and engagement at Pennon Group Plc. I managed TV, radio, print, and digital campaigns, transformed education and community strategies for South West Water and Bournemouth Water, and delivered programmes that sparked behaviour change and made a real difference - from the 5 Litres Challenge to Awesome Water, the Value for Water visitor experience, and the Water-Saving Community Fund, which saved 59 million litres of water in its first year. Now, I’m a freelancer, bringing all that experience directly to the clients I work with.
I’m a creative and strategic communicator, passionate about behaviour change programmes. I’m a full-stack communications expert - that’s a fancy way of saying I’m pretty good at all things comms: coming up with ideas, designing visual identities, and running multi-channel campaigns that deliver results. This website gives a glimpse into some of the projects I’ve worked on - but there’s plenty more behind the scenes.
Whether it’s a one-off project or a long-term campaign, I deliver work that connects, inspires, and makes an impact - time and time again.
Services
CAMPAIGNS
Develop and deliver strategic, multi-channel campaigns across digital, print, and audio. From concept and creative direction to execution and performance reporting, I make campaigns engaging, measurable, and impactful.
BEHAVIOUR CHANGE
Design and manage short- and long-term behaviour change programmes that drive action. I create initiatives that inspire engagement, shift habits, and deliver measurable results.
DESIGN
Bring ideas to life through digital and print design, including creative direction for interactive community engagement, booklets, presentation templates, and other materials that communicate clearly and look great.
DIGITAL
Manage and enhance websites, social media, and email marketing, including content creation, user journeys, and campaign delivery. I combine design, strategy, and analytics to create online experiences that engage audiences and deliver results.